A case study example of restoring a Camp & Co. upright piano.
The steps for restoration are:
As much as we are able to keep up with volume, we document the process of each piano, see the portfolio below.
We check the action for worn parts, felts, leathers, rubbers, etc. Anything that we believe needs replacing within the next few years. We also have a checklist that we go through to check each piano when they come in.
The hammers are designed to hit the strings straight on, centered. At least that’s the aim of the designer. Humidity in the air can cause the hammer to warp sideways. Meaning that the hammer blow is offset. In many cases, it is difficult to hear the difference when it slight. But uneven wear travels all the way through the action causing uneven wear of parts as well.
We are currently using a common household extended lighter, other tools are also available. We aim not to scorch the wood by moving the flame up and down the shank quickly.
Using heat to bend wood is common in boat making, where steam is introduced to preserve the wood from cracking. Incredibly the hammer can be bent to a greater angle than necessary before breaking. It can also be bent backwards. Great care, and focus is required to do this job carefully.
Cleaning inside a grand piano can be tricky, we’ve been working to improve our techniques. Surprisingly there are several ways of cleaning underneath the strings of a grand piano. Here is a video.
Improvement come with a focus on the details, we want to improve our process, and daily explore pianos and their production to see how we might improve our craft.
This small workbench has been a big plus for regulating key height on upright pianos.
The video on the left shows the process taken to ‘touch up’ a piano. Refinishing is a different process, stripping down the finish removing the clear, and the color to polish in a different tone and seal with a clear. The process a take mutiple days to weeks. Touching up takes a lot less time, and is less expensive.
Roberts Pianos
6202 Airport Blvd, Houston, TX 77048
(832) 930-0469
At Roberts Pianos, we take pride in the quality of our craftsmanship. We guarantee all work carried out in our shop for a period of [X months/years] from the date of completion. This guarantee applies to defects in workmanship and any issues directly related to the services performed and the parts we have replaced.
✅ Workmanship on repairs and services performed in our shop
✅ Functionality of parts that we have installed or replaced
❌ Pre-existing issues or parts that were not repaired or replaced
❌ Normal wear and tear, misuse, neglect, or accidental damage
❌ Damage caused by external factors, including weather events, water damage, storms, or other acts of God
If you experience any issues related to the work we have performed, please contact us within the guarantee period so we can assess and address the situation. Our goal is to provide high-quality service and ensure your satisfaction.
For any questions regarding this guarantee, feel free to reach out to us at (832) 930-0469
We love pianos, the history, the small parts, the sounds, we love it all.
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