Privacy Policy

Privacy Policy

At Roberts Pianos, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and any other details you provide when filling out forms or subscribing to our services.
  • Non-Personal Information: Browser type, IP address, pages visited, and other analytics data collected automatically.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services.
  • Respond to your inquiries and provide customer support.
  • Send updates, promotions, or information related to our products and services (with your consent).
  • Ensure the security and functionality of our website.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except as necessary to:

  • Comply with legal obligations.
  • Protect our rights, property, or safety.
  • Provide services through trusted third-party providers (e.g., payment processors, delivery services) under strict confidentiality agreements.

4. Storing and Protecting Your Information

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Email Communication

If you provide your email address:

  • We may send you updates, promotions, or newsletters. You can opt out of these communications at any time by clicking the “unsubscribe” link in the email or contacting us directly.
  • We use your email strictly for business-related communication and do not share it with third parties for marketing purposes.

6. Cookies and Tracking

We may use cookies and similar technologies to improve your browsing experience and gather analytics about site usage. You can adjust your browser settings to decline cookies if you prefer.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Request the deletion of your information, subject to legal and contractual obligations.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. The updated policy will be posted on our website with the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Roberts Pianos
6202 Airport Blvd
Houston, TX 77048
Email: [email protected]
Phone: (832) 930-0469

By using our website, you consent to the terms of this Privacy Policy.